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Brasstown Bald - Visitor Center Staff

Hiawassee, GA

About the Opportunity:
Visitor Center Staff – Brasstown Bald
FIND Outdoors is seeking has an exciting opportunity for a Customer Service Representative at the information desk within the Brasstown Bald Visitor Center in the Chattahoochee-Oconee National Forests. FIND offers our visitors forest-related gifts, educational resources and provides partnership opportunities for the health of our forests and safety of our forest users on public and private lands. This position will be held to a high standard for customer service, employee, and community relations. This position reports to the Brasstown Bald Site Manager.
  1. Responsible for greeting guests and providing excellent customer service.
  2. Responsible for opening and closing of visitor center. 
  3. Responsible for the collection and distribution of specific knowledge regarding the natural and cultural history of the area as well as local resources of interest to the visitor.
  4. Responsible for routine cleaning and maintenance tasks; responsible for the overall appearance of the visitor center, exhibit hall, observation deck, theater complex and surrounding grounds.

  1. Ability to meet the public and communicate effectively both in person and on the telephone. 
  2. Sincere guest service ethic and the ability to interact well with people of all ages.
  3. Ability to communicate with the public in an engaging and effective style.
  4. Knowledge of regional natural history, forest ecology, and/or forest management a plus.
  5. Ability to work successfully as part of a team as well as assume independent responsibilities.
  6. Ability to work independently with minimal direction or supervision.
About FIND Outdoors:
FIND is a 50+-year-old nonprofit headquartered in Pisgah Forest, NC whose mission sis to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 15 recreation, education, and camping facilities in North Carolina, and Georgia. In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of out forests and the safety of our forest users on public and private lands.

Job Type: Part-time

Pay: $12.00 per hour


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