logo

View all jobs

Brasstown Bald Visitor Center Staff

Hiawassee, GA
ROLE Visitor Center Staff– Brasstown Bald Visitor Center, GA
FLSA STATUS Non-Exempt
REPORTS TO Site Manager/Director of Visitor Centers and Sales
EDUCATION AND EXPERIENCE High School diploma or equivalent required. Customer service experience preferred. Experience may be substituted for educational requirements if past records and references warrant.
PRINCIPLE DUTIES AND RESPONSIBILITIES
 
 
.
  • Responsible for greeting guests and providing excellent customer service.
  • Responsible for opening and closing of visitor center. 
  • Responsible for the collection and distribution of specific knowledge regarding the natural and cultural history of the area as well as local resources of interest to the visitor.
  • Responsible for routine cleaning and maintenance tasks; responsible for the overall appearance of the visitor center, exhibit hall, observation deck, theater complex and surrounding grounds.
SKILLS AND ABILITIES
  • Ability to meet the public and communicate effectively both in person and on the telephone. 
  • Sincere guest service ethic and the ability to interact well with people of all ages.
  • Ability to communicate with the public in an engaging and effective style.
  • Knowledge of regional natural history, forest ecology, and/or forest management a plus.
  • Ability to work successfully as part of a team as well as assume independent responsibilities.
  • Ability to work independently with minimal direction or supervision.

 
Powered by