Job description We are looking for a Sales Associate to provide excellent customer service at the Anna Ruby Falls Recreation Area. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Responsibilities
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Ensure racks are fully stocked
Manage returns of merchandise
Provide customer feedback to the Site Manager
Stay up-to-date with new products/services
Skills
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Excellent communication skills, capable of building trusting relationships