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Gladie Visitor Center Host

Stanton, KY · Hospitality/Travel

Gladie Visitor Center – Host 2022
Frenchburg, KY

Location: Gladie Visitor Center, Daniel Boone National Forest, Red River Gorge, KY

Closest Towns: Frenchburg, KY / Stanton, KY

Season: April –8 Month Operating Season (March-November). Site available YEAR ROUND

Site Description:

Gladie Visitor Center is located in the Red River Gorge, a top destination for hikers, climbers, paddlers, and sportsmen alike. The Red River Gorge also boasts a rich cultural history of Native American Rock Shelters, bluegrass, 19th century oil/coal extraction, moonshining, and hemp farming. The Visitor Center includes a large interpretive area, a gift shop, and the childhood home of Lily May Ledford (1917-1985), a renowned Kentucky born female banjo and fiddle player. The Gladie Visitor Center serves as the information center to orient all visitors to the recreational and historical offerings of the Red River Gorge and Daniel Boone National Forest.

FIND is a 49-year-old non-profit headquartered in Pisgah Forest, NC who promotes educational, recreational and interpretive opportunities about forest and water resources, and natural history on Federal Public Lands across 4 states. FIND Outdoors serves approximately 850,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 21 recreation, education and camping facilities in North Carolina, Georgia, Indiana, and Kentucky.

Position Description:

The Host Couple will be expected to serve as an ambassador for FIND Outdoors, the non-profit operating the Gladie Visitor Center in partnership with the United States Forest Service. Assistant Managers are responsible for greeting visitors and assisting them with questions about trailheads, trail conditions, camping, local areas of interest and other general information with the goal of enhancing their experience within the Red River Gorge and Daniel Boone National Forest. Assistant Managers are also expected to assist with the retail shop as needed. Although scheduled for 5 workdays per week, the couple will be living on site in a full hookup RV campsite (provided by FIND) and will be responsible for overseeing upkeep of all the grounds. The grounds are closed to the public each evening.

Duties (all):
  1. Assist with opening and closing of Gladie Visitor Center.
  2. Engage visitors and answer questions about the Red River Gorge, including trails, climbing access points, camping, as well as nearby areas of interest.
  3. Build work schedules for other volunteers
  4. Encourage responsible recreating within the Red River Gorge.
  5. Handle issues and complaints, engaging the appropriate level of response to handle the matter in a timely manner.
  6. Oversee mowing and other grounds upkeep as needed.
  7. Monitor water, electric, HVAC, and IT systems.
  8. Perform other general duties as assigned by HQ staff.
  9. Working with manager to ensure retail tasks are followed in accordance to FIND’s Retail Operations Standards.
Qualifications:
  • Ability to work successfully as the leader of a team as well as assume independent responsibilities.
  • Excellent communication skills. The manager will be required to communicate frequently with FIND HQ staff, USFS staff in Daniel Boone National Forest, and visitors.
  • Good working knowledge of the Red River Gorge, including commonly used trails, climbing access points, as well as local history.
  • Prior experience working/volunteering in a visitor center setting is strongly desired.
  • Strong customer service ethic and the ability to interact well with people of all ages and backgrounds.
  • Knowledge of commercial lawn equipment including Zero Turn Lawn Mowers, weed eaters, and back pack leaf blowers.
  • Clean driving record

Employed by:            FIND Outdoors
Responsible to:         Gladie Site Manager

Amenities: Full hook-up (50 amp), internet, limited cell service; uniform shirts; gift shop discount, and time off to explore the area with its rich cultural and natural resources. 
 

 
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